I strongly advise against using this platform for your shipments. My experience with them has been nothing short of a nightmare. I spent a significant amount of money to have a package delivered, only to encounter endless complications, hidden charges, and shockingly unprofessional customer care. First, the package took over a month and a half to arrive, and during this time, I was given vague, unhelpful responses every time I contacted customer support. The staff seemed completely uninformed and unwilling to assist. When the package was finally “ready” for shipment, I received a text message claiming that the package’s weight had magically increased an excuse to charge me additional fees. Worse still, they shipped it without my consent. “Consent” means obtaining clear, informed, and voluntary agreement before taking action especially when it involves someone’s money or property. A text message notifying me of additional charges after the fact is not consent.
These fools have no idea how it works. What’s worse, none of their excuses about price hikes or weight changes were stipulated anywhere on their platform or policies. It’s a blatant trap to exploit customers, and their lack of transparency and professionalism only confirms how unfit they are to operate.
There was no transparency about these extra costs upfront, and no apology or explanation was ever offered for the delays or the price hike. When I tried to voice my concerns, I was met with dismissive attitudes, misinformation, and zero accountability. Their so-called “customer care” team displayed an alarming lack of basic professionalism and empathy, making an already frustrating situation unbearable.
This organization is reckless, untrustworthy, and entirely unfit to handle any form of business. If you value your time, money, and peace of mind, stay far away from this platform. They’ve turned what should be a straightforward process into an expensive and infuriating ordeal.
Do not trust them with your shipments. They are nothing but a disaster waiting to happen.
I loved my product that is purchased at eGuriro. It’s very nice. And thank you for your help us to get the required things. Thank you a lot.
Rated 5 out of 5
UWINGENEYE Sylvie (verified owner)–
Your product is amazing and delivered timely.
Rated 5 out of 5
NISHIMWE Israel (verified owner)–
i love the way you deliver !
Rated 5 out of 5
MURENGEZI (verified owner)–
Rated 5 out of 5
karekezi (verified owner)–
I never get first shipping agency like this at low charging price in our country any more
Rated 5 out of 5
desirej56@gmail.com –
Namahoro nagomba ufashe kugura imashina ibundikira imshwi yinko kuja mu Burundi none inashaka mumbwire uko bimeze
Rated 5 out of 5
desirej56@gmail.com –
Namahoro nagomba ufashe kugura imashina ibundikira imshwi yinko kuja mu Burundi none inashaka mumbwire uko bimeze
Rated 1 out of 5
Bakame –
I am calculating the cost for a shipping a product of 3889 USD and get 16497 USD. To mean the cost of shipping is 5 times the cost of the product?
eguriro (store manager)–
Hello ? please give us product link on Whatsapp ( 0781816180) then we can help you. thank you
Rated 1 out of 5
NZEYIMANA Janvier (verified owner)–
You have good service indeed 👍
Rated 5 out of 5
Eliab I. (verified owner)–
Rated 5 out of 5
Anonymous (verified owner)–
Thank you guys you did your job as it has promised .
Rated 5 out of 5
Gahamanyi Eric (verified owner)–
Was a Quick and Quality service
Rated 4 out of 5
cedrick17 –
you cant pay with mtn mobile money
Rated 5 out of 5
Ruzindana James –
It is my first time on Iguriro. but i believe i may work for me. Do you sale on retail?
eguriro (store manager)–
Thank you James. we welcome you to our website, yeah sure we sale on retail .
Rated 5 out of 5
Ruzindana James –
I would love to shop from your online platform.
Rated 1 out of 5
Zaphile Ntakirutimana (verified owner)–
Rated 5 out of 5
Balikowa Bashir –
Hello am Bashir from uganda I wanted 200pcs of jeans men sizes 32 to 38 with good designs and 50pcs of color T- shirts and 50pcs short sleeves shirts but I don’t know your wholesale price please calculate for me and inform me the total price for that order then we do the business thanks
eguriro (store manager)–
hello Balikowa? you simply insert item link >> item price on the link >> and then its weight in the appropriate field. after inserting all the details click calculate to get the total amount you have to pay to get the product to you home city, total include everything shopping and shipping. thank you
Rated 5 out of 5
Clement N. (verified owner)–
I was impressed by eGuriro services, the team is very flexible and always ready to answer any queries, I have received my order from China in less than two weeks. thanks to you and Keep up.
Ilunga Daniel –
I strongly advise against using this platform for your shipments. My experience with them has been nothing short of a nightmare. I spent a significant amount of money to have a package delivered, only to encounter endless complications, hidden charges, and shockingly unprofessional customer care.
First, the package took over a month and a half to arrive, and during this time, I was given vague, unhelpful responses every time I contacted customer support. The staff seemed completely uninformed and unwilling to assist. When the package was finally “ready” for shipment, I received a text message claiming that the package’s weight had magically increased an excuse to charge me additional fees.
Worse still, they shipped it without my consent.
“Consent” means obtaining clear, informed, and voluntary agreement before taking action especially when it involves someone’s money or property. A text message notifying me of additional charges after the fact is not consent.
These fools have no idea how it works.
What’s worse, none of their excuses about price hikes or weight changes were stipulated anywhere on their platform or policies. It’s a blatant trap to exploit customers, and their lack of transparency and professionalism only confirms how unfit they are to operate.
There was no transparency about these extra costs upfront, and no apology or explanation was ever offered for the delays or the price hike. When I tried to voice my concerns, I was met with dismissive attitudes, misinformation, and zero accountability. Their so-called “customer care” team displayed an alarming lack of basic professionalism and empathy, making an already frustrating situation unbearable.
This organization is reckless, untrustworthy, and entirely unfit to handle any form of business. If you value your time, money, and peace of mind, stay far away from this platform. They’ve turned what should be a straightforward process into an expensive and infuriating ordeal.
Do not trust them with your shipments. They are nothing but a disaster waiting to happen.
Uwera Jean M. (verified owner) –
Nkurikiyumukiza Vincent –
Hello nabahamagara nkasobanuza neza kugira mbone uko ntumiza ibyo nshaka ?
Munsubize mbonereho inzira nziza nkurikiza
Nsabimana Ziadi (verified owner) –
Anonymous (verified owner) –
Umubyeyi Marie Grâce (verified owner) –
I loved my product that is purchased at eGuriro. It’s very nice. And thank you for your help us to get the required things. Thank you a lot.
UWINGENEYE Sylvie (verified owner) –
Your product is amazing and delivered timely.
NISHIMWE Israel (verified owner) –
i love the way you deliver !
MURENGEZI (verified owner) –
karekezi (verified owner) –
I never get first shipping agency like this at low charging price in our country any more
desirej56@gmail.com –
Namahoro nagomba ufashe kugura imashina ibundikira imshwi yinko kuja mu Burundi none inashaka mumbwire uko bimeze
desirej56@gmail.com –
Namahoro nagomba ufashe kugura imashina ibundikira imshwi yinko kuja mu Burundi none inashaka mumbwire uko bimeze
Bakame –
I am calculating the cost for a shipping a product of 3889 USD and get 16497 USD. To mean the cost of shipping is 5 times the cost of the product?
eguriro (store manager) –
Hello ? please give us product link on Whatsapp ( 0781816180) then we can help you. thank you
NZEYIMANA Janvier (verified owner) –
You have good service indeed 👍
Eliab I. (verified owner) –
Anonymous (verified owner) –
Thank you guys you did your job as it has promised .
Gahamanyi Eric (verified owner) –
Was a Quick and Quality service
cedrick17 –
you cant pay with mtn mobile money
Ruzindana James –
It is my first time on Iguriro. but i believe i may work for me. Do you sale on retail?
eguriro (store manager) –
Thank you James. we welcome you to our website, yeah sure we sale on retail .
Ruzindana James –
I would love to shop from your online platform.
Zaphile Ntakirutimana (verified owner) –
Balikowa Bashir –
Hello am Bashir from uganda I wanted 200pcs of jeans men sizes 32 to 38 with good designs and 50pcs of color T- shirts and 50pcs short sleeves shirts but I don’t know your wholesale price please calculate for me and inform me the total price for that order then we do the business thanks
eguriro (store manager) –
hello Balikowa? you simply insert item link >> item price on the link >> and then its weight in the appropriate field.
after inserting all the details click calculate to get the total amount you have to pay to get the product to you home city,
total include everything shopping and shipping. thank you
Clement N. (verified owner) –
I was impressed by eGuriro services, the team is very flexible and always ready to answer any queries, I have received my order from China in less than two weeks. thanks to you and Keep up.
Niyonizera Jean Claude (verified owner) –
Great
Daniel ASANTI (verified owner) –
Affordable price